How it all works!
Registration is accepted via mail only, no email, fax or telephone registrations can be accepted. Mail your Registration form at any time (please write AM on envelope); we will begin opening them on July 21st and begin assigning workshops on that day. Mail in Registration deadline, February 22 (must reach us by 2/22/2011). Walk in Registration at the Embassy Suites in Houston begins February 28th at 6:00 pm. Money Orders or Cash accepted.
Workshop assignments - envelopes will be randomly selected for the assignment process. All envelopes received by July 21st will be put into one batch and opened randomly; those received after July 21st will be opened after the initial batch, as they are received. Confirmations will be sent via email only. If there is a problem with your registration or if any of your 1st choice workshops are unavailable, we'll contact you. Confirmation packets will be mailed at the beginning of February (we've found that earlier mailing results in lost/misplaced tickets, booklets, etc.).
Payment in U.S. Funds must accompany your registration form and is accepted in the form of personal check, cashier check or money order payable to Phoenix Rising Productions (no checks accepted after January 28th ). Payment should be based on the total of your 1st choice workshops, registration fee (a one time non refundable $35 registration fee) and any incidentals. We'll contact you via email in the event of a discrepancy or refund due. Some workshops have Kit or Materials fees - those are payable to the instructor at class time (correct change is much appreciated).
Payment plan - You may elect to pay in three installments or in full. If you choose to pay in installments, 1/3 of the total is due and payable at the time of registration; 1/3 must reach us by October 15th and the final 1/3 must reach us by January 3rd. No reminders or billing statement will be sent. If the installments are not received by the due dates, your workshops will be dropped. Since the final 1/3 payment is due after the cancellation deadline, no refund will be issued if the final payment date is missed.
Changing classes can be done. Fill out a new registration form, indicating which class you wish to change out of and which class you wish to move into. Mail it along with a $25 change fee per workshop changed and any difference in class cost. Sorry, no email or phone call changes. Deadline to change classes is January 28th (teachers need time to prepare, buy supplies, etc.).
Cancellations prior to December 15th will incur a $50 processing fee plus the non-refundable registration fee. Cancellations on or after December 15th are non-refundable. Cancellations must be done in writing and reach us by 12/15/2010, no email or phone call cancellations. No Exceptions. You are welcome to send someone in your place or sell your workshop(s). You must notify us of the buyer's name/email address so that we can replace your name with the buyer's name on the class roster. Buyers must register to attend. Please provide your substitute with any appropriate tickets/booklets you have received.
No refunds after December 15th, 2010. No exceptions.
Returned checks will result in the cancellation of scheduled workshops. You will need to re-register and include a $25 returned check fee with a new registration form and payment.
Phoenix Rising Productions reserves the right to cancel workshops that do not meet minimum student registrations. In this event, email notification will be sent and you will be given the opportunity to change to a different workshop or receive a refund of the monies paid for the cancelled workshop.
In the case of Acts of God, war, disaster or unforeseen circumstances, Phoenix Rising Productions reserves the right to reschedule this event.
Requires Adobe Reader - Free download at www.adobe.com |
|